Returns & Exchanges
At Mini Museum, we want you to be completely satisfied with your unique collectibles; if a piece doesn't fit your collection, we offer a hassle-free 30-day return window. Please ensure all items are returned in their original packaging and condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack with Care
Carefully place the item back into its original display box and outer shipping carton, ensuring all certificates of authenticity are included.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous shipping marks.
- 4.Receive Your Refund
Once our curators inspect the returned item, we will process your refund to the original payment method within 5 to 7 business days.